Terms & Conditions

By using GO Car Wash Mauritius services, you agree to the following terms and conditions.

01 Liability for Pre-Existing Damage

  • GO Car Wash Mauritius shall not be held responsible for any pre-existing damage to vehicles, including but not limited to dents, scratches, paintwork defects, or mechanical issues.
  • Customers are advised to inspect their vehicle before and after service. Any concerns must be reported immediately.

02 Valuables and Personal Belongings

  • Customers are requested to remove all valuables and personal belongings from their vehicle prior to service.
  • GO Car Wash Mauritius will not be liable for the loss, misplacement, or damage of any personal items left inside the vehicle.

03 Service Limitations

  • We strive to provide the highest quality of service, but we do not guarantee the removal of all stains, marks, or defects.
  • Certain cleaning services may vary depending on the condition of the vehicle and the type of dirt, stains, or materials present.

04 Responsibility for Accessories and Modifications

  • GO Car Wash Mauritius will not be responsible for any damage to aftermarket accessories, modifications, or non-standard fittings, including but not limited to roof racks, spoilers, decals, alloy wheels, or coatings.

05 Weather & Environmental Factors

  • Services may be delayed, rescheduled, or cancelled due to adverse weather conditions or other unforeseen circumstances.
  • GO Car Wash Mauritius shall not be held liable for any inconvenience or costs incurred as a result.

06 Payment & Refund Policy

  • All services must be paid in full upon completion unless otherwise agreed in advance.
  • Payments are non-refundable once the service has been provided, except in cases of proven negligence on the part of GO Car Wash Mauritius.

07 Health & Safety

  • Customers must follow all on-site instructions and safety guidelines to ensure a safe environment for staff and other clients.
  • GO Car Wash Mauritius reserves the right to refuse service if a vehicle is deemed unsafe or unsuitable for washing.

08 Service Availability

  • Service availability may vary depending on demand, operational hours, and staff availability.
  • GO Car Wash Mauritius reserves the right to refuse service at its discretion.

09 Bookings & Late Arrivals

  • Bookings may be cancelled if the customer has not arrived within 15 minutes of the scheduled booking time.

10 Acceptance of Terms

  • By engaging the services of GO Car Wash Mauritius, either through our physical location or our mobile application, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.